Terms of service
Terms of Service
Last updated: 25th February 2026
This website is operated by Alchemy Beauty (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use our website.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
1. Online Store Terms
By using this site, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.
You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws.
We reserve the right to refuse service to anyone at any time.
2. Accuracy of Information
We aim to ensure all information on our website is accurate. However, we do not guarantee that product descriptions, pricing, availability or other content is error-free, complete or current.
We reserve the right to correct any errors and update information at any time without prior notice.
3. Products & Pricing
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to modify prices, discontinue products, or limit quantities at any time without notice.
Product colours may vary depending on your device screen settings.
All products are subject to availability.
4. Orders & Billing
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate, complete and current information when placing an order.
If we cancel or modify an order, we may attempt to notify you using the contact details provided at checkout.
5. Returns & Refunds
Returns and refunds are governed by our Refund & Replacement Policy, available here:
[Insert link to Refund Policy]
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
6. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
7. Intellectual Property
All content on this website, including text, images, logos, graphics and branding, is the property of Alchemy Beauty and may not be copied, reproduced or used without our written permission.
8. Third-Party Links & Tools
Our website may contain links to third-party websites or tools. We are not responsible for the content, accuracy or practices of third-party websites.
Use of third-party services is at your own risk.
9. User Comments & Submissions
If you submit reviews, feedback or other content, you grant us permission to use, reproduce and publish that content for marketing or promotional purposes.
We reserve the right to remove content that is unlawful, abusive or inappropriate.
10. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of our website or products.
Our liability is limited to the maximum extent permitted under Australian law.
11. Indemnity
You agree to indemnify and hold harmless Alchemy Beauty from any claims, damages or expenses arising from your breach of these Terms.
12. Changes to These Terms
We may update these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
13. Governing Law
These Terms are governed by the laws of Australia.
14. Contact Information
If you have any questions about these Terms, please contact us at: